Terms of Service

Acceptance of Terms

By accessing and using the SecureNet website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website located at securenet.world and our skincare and wellness services provided at our facility located at Calle Nueva 139, 48131 Bilbao, Basque Country, Spain.

SecureNet S.L. (Registration Number: B-94567238) reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those changes.

Service Description

SecureNet provides professional skincare and wellness services including but not limited to:

• Advanced facial treatments and skincare therapies
• Anti-ageing treatments and rejuvenation services
• Holistic wellness and relaxation therapies
• Personalised skincare consultations and treatment plans
• Aftercare support and guidance

All services are provided by qualified professionals in accordance with industry standards and applicable regulations.

User Obligations

By using our services, you agree to:

• Provide accurate and complete information when booking appointments or consultations
• Disclose any relevant medical conditions, allergies, or skin sensitivities
• Follow pre-treatment and aftercare instructions provided by our professionals
• Arrive punctually for scheduled appointments
• Treat our staff and facilities with respect and courtesy
• Comply with our health and safety policies and procedures
• Use our website and services only for lawful purposes
• Not reproduce, distribute, or create derivative works from our content without permission

Booking and Cancellation Policy

Appointments can be booked through our website contact form, by telephone, or email. We require:

• 24 hours notice for appointment cancellations or rescheduling
• Payment at the time of service unless alternative arrangements have been made
• Completion of a consultation form before first treatment

Failure to provide adequate notice for cancellations may result in charges or restrictions on future bookings.

Payment Terms

Payment for services is due at the time of treatment unless prior arrangements have been made. We accept cash and major credit cards. Prices are subject to change without notice, though any changes will not affect services already booked and confirmed.

Package deals and treatment plans must be paid in full at the time of purchase unless alternative payment arrangements have been specifically agreed upon in writing.

Health and Safety

Your safety is our priority. You must inform us of any:

• Medical conditions that may affect treatment
• Medications you are currently taking
• Allergies or sensitivities to products or ingredients
• Previous adverse reactions to skincare treatments
• Pregnancy or nursing status

We reserve the right to refuse treatment if we believe it may not be suitable for your current health condition or if adequate information has not been provided.

Intellectual Property

All content on the SecureNet website, including but not limited to text, graphics, logos, images, and software, is the property of SecureNet S.L. and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our express written permission. The SecureNet name and logo are trademarks of SecureNet S.L.

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by SecureNet without compensation or attribution.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

We maintain strict confidentiality regarding all client information and treatment details in accordance with applicable privacy laws and professional standards.

Limitation of Liability

While we strive to provide excellent services, SecureNet S.L. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of our website or services
• Any interruption or cessation of our services
• Any errors or omissions in content
• Any unauthorised access to or alteration of your data
• Any other matter relating to our services

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we use professional-grade products and follow industry best practices, individual results may vary, and we cannot guarantee specific outcomes from any treatment.

Indemnification

You agree to indemnify and hold harmless SecureNet S.L., its employees, agents, and representatives from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms
• Your violation of any applicable laws or regulations
• Your use of our services in a manner not authorised by these Terms
• Any false or misleading information you provide to us

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain and the European Union. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Bilbao, Basque Country, Spain.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

You may terminate your relationship with us at any time by discontinuing use of our services. However, these Terms will remain in effect regarding any services already provided or payments already made.

Upon termination, your right to use our services will cease immediately, but all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SecureNet S.L. regarding your use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: